Start by inspecting the paper path and remove any jammed material, being careful to take out any stuck paper straight and above allnot tearing it. Description: IOT Environment Sensor Error Detect Environment Sensor Error. Should you receive such product and find it unsatisfactory, you may return the product for an exchange or refund. In fact, some Xerox printers provide video assistance and lighted interiors to make jam clearance a snap. Description: CTD Sensor Dustiness Detect CTD Sensor Warning. Check the Dispenser Auger and gears for binding or damage. First you’ll want to figure out what caused the toner dispense failure. Our Customer Care team will contact you in such cases, to make sure you are informed about the substitution. Information for Xerox models: (WorkCentre) WC-4110, 4112, 4127, 4590, 4595, D95, D110, D125, D136. At such times, reserves the right to use different brands of product as long as they are equal in price, performance and quality to expedite the shipment of your order. Product Substitution Policy Occasionally severe back-orders or other conditions could cause a major delay in the delivery of your order. For complete information please see our Returns Policy. We try to make the return process as easy as possible. Non-defective or damaged product in unopened original packaging (subject to re-stocking fee).Does the error still occur Replace the IP Board. 3 Check after replacing the DADF Assembly Replace the DADF Assembly. Is P/J1502 connected securely Go to step 3. The product you bought was defective or damaged. 2 Check the DADF Assembly connection Check the connection between the DADF Assembly and the IP Board.We will send you a replacement or money back in the following cases: Our OEM and Compatible products are covered by 30-Days money back program. These cartridges are designed to meet or in some cases even exceed the standards set by the OEM in terms of performance, print quality and page yield. What is a Compatible Product? A compatible cartridge is a cartridge that is not produced by the Original Equipment Manufacturer (OEM). After that, you must contact the OEM company directly. We will handle all warranty issues within the first 30 days of receiving the product. That warranty will vary depending on which brand you are purchasing, and we recommend that you visit the OEM website for exact specifications. All OEM product comes with a warranty direct from the manufacturer.